Got questions? We've got answers...
When will my order arrive?
We ship all UK orders from our warehouse in the south of England. EU and International orders are shipped from our European fulfillment centre in the Netherlands. We ship worldwide! :) Delivery options are as follows: UK (domestic) Standard Delivery (Royal Mail Tracked 48) - £3.99 or FREE for subscriptions and on orders over £50 Express Delivery (DPD Next Day) - £6.99 International (overseas) Fully Tracked Standard Delivery (2 to 5 business days depending on destination) - £8.99 or FREE for subscriptions and on orders over £50 ** USA shipping - DHL International EXPRESS Shipping (3 to 4 business days) - $18.00 or FREE for subscriptions and on orders over $50 If you need any help with an order delivery, please don't hesitate to contact our support team at [email protected] Thanks!
What is your return policy?
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected].
What's the deal with subscriptions?
the greatest benefits with Rainbow Dust come from long term, consistent use - we generally recommend trying the product for at least 3 months to see the absolute best results when fully integrated into your lifestyle & routine! We offer a few different types of subscriptions - rolling monthly & quarterly billing - both offer significant savings compared to a one time purchase, and as always - you can edit or cancel your subscription anytime directly from the website yourself, no questions asked!